By accessing this website (http://www.thefranklinchauffeur.com), you acknowledge the terms and conditions expressed herein. We reserve the right to change this policy at our sole discretion and without notice.
When a user visits our website, we collect information about the visit that does not identify the user personally. We track information such as the domain from which the user is visiting and the user's browser type. We also collect specific information regarding the user's session on our website. This includes items such as the date and time of the visit and the pages viewed.
Sometimes we ask a user to voluntarily provide personally identifiable information (PII). This information generally includes, but is not limited to, name, e-mail address, postal address, and telephone number. We request this information when the user requests one of the following:
The Franklin Chauffeur does not collect any personally identifiable financial or health-related information. We do not intentionally collect information from children under the age of 13.
Non-personally identifiable information (non-PII) is collected to allow us to analyze how our website is used and to improve the content and service the website provides.
Personally identifiable information is collected for analysis to improve the content of the website and the services we provide the user.
The Franklin Chauffeur owns the collected information and will not sell, trade, or rent the information to others. We may use the information to continue contact with the user. This may include contact such as follow-up calls, e-mail correspondence, or mail correspondence to follow-up on the contact or to provide marketing information about promotions, new services, or important website changes. The Franklin Chauffeur may share this information with its business partners for the specific purpose of a promotion or service offering.
The Franklin Chauffeur, LLC utilizes industry standard methods and mechanisms such as firewalls, intrusion monitoring, and passwords to protect electronic information. Multiple physical security methods such as locking devices and 24 hour premise monitoring are also employed. Finally, access to PII is limited to a small number of personnel and on a need-to-know basis.
The Franklin Chauffeur web site may contain links to other internet web sites. The Franklin Chauffeur neither controls nor endorses external sites and is not responsible for the content of such sites. This policy does not cover the privacy policies and data collection practices of non-The Franklin Chauffeur web sites.
How to opt out of correspondence
Based on the information a user has provided, The Franklin Chauffeur may send e-mail correspondence to the user. Each correspondence will contain an easy means to opt out of further correspondence.
The Franklin Chauffeur & Xquisite Transportation maintains an AAA+ rating with the Better Business Bureau of Greater Maryland, a testament to our commitment to the highest ethical standards. We have been a member of Angie's List for four years, each year earning their "Super Service Award". We are also a member of the Maryland Limousine Association where our owner, Mr. Anthony Shoats serves on the board as the Treasurer.
Unlike some newer national taxi/ride share services operating in our area, The Franklin Chauffeur and Xquisite Transportation complies with all license, permit, and insurance regulations to ensure your safety and prevent delays due to improper permitting. As one of the first ground transportation services in this area, Franklin and Xquisite have always striven to be the leader in service and standards for chauffeur companies in Greater Baltimore.